Customer Reviews
May 29, 2025
"I don’t leave reviews lightly (if ever, honestly). We both work in some form of hospitality/customer service and this place delivers on a whole other level, the level that’s only achieved when you have a product you’re proud to showcase and people who enjoy the process.
My boyfriend got his first glasses prescription yesterday and was not excited about it nor about the selection of generic glasses frames at the stores. Even the big luxury brand designer frames didn’t really appeal to him. Fortunately we ended up at this store (which is apparently a glasses shopping destination).. The vibe is maximalist, unpretentious, and very hospitable. Everyone who works there has fantastic personal style so you know you’re in good hands. Hannah knew exactly what he wanted, what would look good on him, curated a really nice selection for him to try out, wasn’t shy about editing her own selection, and didn’t make us feel any pressure to commit. So of course he chose two gorgeous frames and is actually psyched about it. Rarely do I use the word bespoke other than sarcastically, but it really seemed as if they were made for him..
Sure, we didn’t set out to spend that much but it wasn’t that much more than we expected and it’s all independent designers—not big box soulless cookie cutter cheap (or expensive) plastic crap where you’re paying for a chintzy brand logo—and we like to support that. They don’t order duplicates of anything so if you see someone with your glasses, they didn’t get them there. The whole experience was so incredible we were talking about it for hours after"
April 23, 2025
"This is got to be one of the most beautiful and well stocked eyeglass stores I’ve ever been in. The selection is incredible – – stylish, colorful, interesting and high-quality. And the service is really exceptional. I was just in town for Jazz Fest, and they were so helpful adjusting two of my own frames for me that I didn’t even buy there. They fit perfectly now. My friend was there to buy some frames and I was so glad to have the other frames with me. What a great store. And I love to see mom and Pop stores thriving,"
December 4, 2024
"We haven’t bought anything from this store (yet), but have to praise the kindness and hospitality of the people who work there. Our car key fob battery embarrassingly died on us while parked outside of the store and the alarm on our car went off. With no way to turn it off, we were prepared to go down to CVS and buy a new battery to get our key working. Paul from inside the store came out to check on the frantic couple trying to get their car to stop blaring and kindly offered to replace our battery with an extra he had in the store, free of charge. Not often do you find such a selfless gesture, and we are immensely thankful to him and his generosity. We will be back to buy from their store once we need new frames!"
December 2, 2024
Treasure Trove
"My wife is very knowledgeable about fashion. So when she said she was overwhelmed upon entering, I knew we were in the right place. The shop could easily be in NYC or Tokyo. Starr expertly help me find several very good options and then entertained us with charming conversation while they gathered information for properly fitting my new lenses. These are the nicest glasses I’ve ever had in a lifetime of wearing them."
May 24, 2024
"What a hidden gem on Magazine Street! It was such a pleasure to visit Art and Eyes during a recent trip to New Orleans. Hannah was incredibly kind, enthusiastic, and helpful. I look forward to putting a new prescription in the creative, beautiful, fun, and unique frames I purchased."